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  • Refunds, registration edits/transfers
  • Event location, parking, and start times
  • Results

For questions about

  • Registration questions, issues
  • Registration Insurance
  • Login/Account Information

Your hub for forms, resources and frequently asked questions

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General

How to Contact athleteReg

Partipant

How to Change the Category you Registered for or Transfer your Registration
How to Contact Event Director
How to Create an Account
How to Register Additional Participants for an Event
How to Register for an Event
How to Reset your Login Information
Participant Registration Insurance – Alllianz Registration Protection
RunReg App
Team Coach Profile Functions
What forms of payment are accepted?

Event Director

Adding Files to your Event Page
Allianz Registration Insurance - The Registration Protector
Can I look for participants across all my events?
Can I use athleteReg sites to manage my team or club memberships or clothing order?
Can I use Social Media to Promote my Event?
Category Restrictions
Category Waitlist
Chargebacks and how they affect your event
Creating Additional User Profiles
Creating Event Passwords and Bypass Codes
Show All 53 Event Director Articles

New Event Director

Are there Advertising Opportinities for my Event?
Are Transactions with athleteReg Secure?
athleteReg Service Fees
Do I Need to be Able to Charge Credit Cards?
How Long is my Event Data Available?
How to Access Past Participant Information
How to Create Event Notes
Interface with Existing Systems
Listing your First Event with athleteReg
My Event Does not Have a Website, Can I still use athleteReg?

Sales Tax

Marketplace Sales Tax FAQ
Marketplace Sales Tax Overview
Nonprofit Sales Tax Exemption
Set a Custom Tax on your Event
State by State Taxability
Taxpayer Information, Forms W-9 and 1099K
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